How companies promoting workplace relationship benefit from happier employees
Trust plays a part in every conversation you have throughout the day. While conversing with someone, your conscious mind might not be thinking whether you trust them or their provided information. Your subconscious mind, however, is constantly analyzing their interactions with yourself and others as well as recalling past experiences and similar interactions in order to gauge their trustworthiness. Therefore, all conversations either build trust or break it down.
Over the years, workplace collaboration has become increasingly popular and important among employees. A Gartner, Inc. Survey shows that nearly 80% of workers used collaboration tools for work in 2021, which was a 44% increase since the COVID-19 pandemic began in 2020.
With increased collaboration within organizations, there is a stronger need to connect with others to build meaningful relationships and therefore trust.
Regulating and understanding TRUST
Creating trust in an organization can be as simple as TRUST:
When we use this model as a roadmap, we can be aware of our mindset, intentions and impact. This puts us in our prefrontal cortex where we’re best suited to make the decisions and connections that move our companies forward.
With remote or hybrid work, workplace relationships are more important—and difficult to achieve—than ever
Traditionally, full-time workers often spend more of their waking hours alongside co-workers than they do with their spouses and families. In today’s environment with many employees still working remotely either full time or part time due to the pandemic, relationships play a significant role in interactions.
When you are staring at a computer screen all day, it’s easy to forget that on the other end of your emails and chat messages is another human being. Without much of a relationship, it can be hard to assess tone and intentions over these forms of communication. This opens the door for misunderstandings, negative encounters, and ill feelings toward co-workers. Ultimately, it can lessen trust between people.
So, what are some actions you can take to prioritize remote work relationships? Here are a few of our suggestions:
- Discuss issues over a call. You can really benefit from hearing each other’s voices and tone of voice.
- Take it a step further and turn on your cameras during meetings to see expressions and get that face to face value.
- Schedule non-work related meetings where you can get to know each other better. Try and find an online trivia game or other icebreakers that you and your team can work together on.
Workplace relationships allow employees to flourish
Whether working remotely or in-person, employees who invest in nourishing their relationships with team members feel more fulfilled and accomplish more. A Connected Commons study, where interviews were conducted with 160 leaders (80 men and 80 women) across 20 organizations, showed that workplace relationships proved useful with different aspects of: producing innovative solutions, executing work efficiently, and thriving at work.
They found that people who create energy, purpose, and trust within their workplace networks succeed over time at a stunningly high rate. Furthermore, these good relationships brought project opportunities, talented people who sought to work with them, and were able to generate greater innovation and creativity overall. With this information in mind, it is hard to underestimate the power of relationships.
Who can you build a stronger relationship with in your organization?
Stay tuned for the next in our Organizational Trust series, where we’ll dive deep into Understanding. For more information and to schedule time with one of our experts, email us at firstname.lastname@example.org.