"Know all the theories, master all the techniques, but as you touch a human soul be just another human soul." These words inform the deep foundation for Ticiana’s coaching. Her actionable feedback, empathic listening, and approachable nature provide her clients with an environment to facilitate their own growth. Ticiana approaches her clients with curiosity and the expectation that she will learn from the experience as well. This process offers clients an authentic relationship as the basis of their expedient and sustainable growth. Her passion for helping executive leaders achieve success has led her through years of training and coaching. She is eager and honored to join leaders in their careers and leadership development journeys.
Ticiana understands the daily pressures today’s leaders face. Prior to coaching, she held senior HR roles at American Express Brazil and Grupo DM where she played a vital role in the success and progress of many high-achieving leaders and teams. She led the implementation of an overall HR strategy for one of the company’s divisions, which encompassed key elements of a conducive work environment and driving business results. Recognized as an exceptional relationship builder throughout all levels of the firm, she quickly became a trusted advisor to senior leadership.
As a career and executive coach, her focus is on leadership development and all its challenges. The leaders and executives she has coached are from some of the world’s biggest companies, including American Express, Citibank, Pfizer, Burger King, and Starwood Hotels (Marriott).
Ticiana offers empathy as well as swiftly delivered insights. Through leveraging her diverse and multicultural background, she employs an analytic, strategic, and intuitive approach to her coaching with leaders of all levels. She gets fulfillment through helping leaders build strong relationships across all levels of organisations, and enjoys partnering with executives in their quest to reach their goals and grow into the best leaders they can be. Her expertise is to provide actionable feedback, allowing leaders to unlock their full potential through connecting them to their inner person and creating the space to explore the real barriers they are facing – both on micro and macro levels.
She also work as a HR consultant in a few assessment centers for global companies, such as Audi, Bayer, Pfizer, VW, and prepare the applicants for the Assessment Center of the EU Institutions.
Ticiana was born in Brazil and lived there until 2015 when she moved to Belgium with her husband and two kids. She is also an Italian citizen.
MBA in Marketing Services – ESPM, São Paulo – Brazil
Bachelor’s in Psychology – FMU, São Paulo – Brazil
Professional Certified Coach (PCC) – International Coach Federation
Stakeholder Centered Coaching – Marshall GoldSmith
Mastery and Art of Coaching 2 – Nova Terra, Brussels
SVH – Serenity Vibration Healing